To shorten the timeframes of administrative procedures in the public sector by redesigning processes to make them more efficient and transparent

A flagship international ranking, such as the World Bank's Doing Business, shows that in order to launch a business in Spain it takes 97 days, while in the UK it takes 18, in Norway 25, in Sweden 39 and in Denmark 45, all countries that are not notorious for a lack of oversight. Although certain administrative procedures are complex and call for a variety of reports and control mechanisms, a balance must be struck. For example, reviewing a local urban development plan may take four years or longer, a timeframe that is clearly unreasonable. Many of the processes employed stem from an unjustifiably bureaucratic mindset based on paperwork rather than data. They must be reconsidered and redesigned according to new needs, new technologies and transparency, ensuring the interest of citizens is at the core. The goal is to speed up the procedures for processing licenses, permits and applications within the Catalan public administration as a whole, without this entailing any additional expense, quite the contrary in fact; efficient use of existing resources will bring about benefits for the whole of society. This goal can be achieved if we start with an analysis and diagnosis with clear proposals for improvement which can be applicable in the very short-term.